Privacy Policy

1. Introduction

Lynqorven ("we," "us," or "our") respects your privacy and is committed to protecting any information you share with us. This Policy applies to our website, the AI-powered data analysis and decision-optimisation tools we provide, and any related services (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read and understood this Policy.

2. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, and credentials you provide when registering for the Services.
• Usage data: information about how you interact with our Services, including pages viewed, session duration, and feature usage.
• Device and technical data: IP address, browser type, operating system, and device identifiers.
• Communications: information you provide when contacting us for support or inquiries.
• Cookies and similar technologies: as described in Section 5 below.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Services;
• Personalise and improve your experience;
• Communicate with you about updates, security alerts, and support matters;
• Monitor and analyse usage trends to improve functionality;
• Detect, prevent, and address technical issues, fraud, or unauthorised activity;
• Comply with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving the Services, and compliance with legal obligations.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, and analyse traffic patterns. You can configure your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Services may not function properly without them.

6. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers: third parties who perform functions on our behalf, such as hosting, analytics, and customer support, under appropriate confidentiality obligations.
• Legal and compliance: where required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. Where such transfers occur, we take steps intended to ensure that your information receives an adequate level of protection in accordance with applicable data protection laws.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Object to or restrict certain processing activities;
• Request portability of your information;
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

12. Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised version on this page and update the "Last updated" date accordingly. Your continued use of the Services after changes take effect constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.